Limo Reservations

In the event you cannot find your driver please call dispatch at:
202-232-4440 D.C./ 301-251-6700 M.D./ 703-979-6664 VA

Cancellation policy:

We understand that circumstances may arise which may change your travel plans. Keeping that in mind, all reservation requires a 1-week cancellation notice. All cancellations are subject to full trip charges including base rate, hourly minimum charges according to vehicle type, travel time, 20% service fee, full round-trip tolls, airport fees and or parking charges at airport pick-ups/ drop off's and/or state and local government charges. Taxes may apply.

*NOTE: Cancellations cannot be made online. You must call our office at: 202-232-4440 D.C./301-251-6700 M.D./703-979-6664 VA

Rules and Regulations are as follows:

1. Customer represents to be at least 18 years of age and legally capable of entering into this contract under the laws.

2. With the exception of Weddings, Proms and Homecomings (which must be paid in advance of the service date), the balance is to be paid in CASH upon arrival on rental date; chauffeurs do not carry change. Balance may be paid by credit card if pre-arranged with the office (cardholder must be present with credit card & ID upon arrival on rental date). NO checks other than certified or cashier's checks will be accepted unless received at least 30 days prior to rental date. There is a $100.00 returned check fee.

3. Overtime will be permitted, upon vehicle availability, and rounded off to the next hour. Availability of overtime is not guaranteed. Overtime rates are non-negotiable and will be charged to the customer according to the GPS Tracking report for each limousine. Chauffeurs' do not have the ability to waive overtime for any reason. Overtime is charged by the hour not prorated per minute.

4. There is a maximum of 3 permitted pick up and drop off locations. The minimum contract price is fixed once this contract is signed. Early dismissal, downsizing, or shortening of rental hours, will not adjust the price.

5. Minor changes to rental are upon availability. Contact if flight times change. Any changes in arrival or destination locations may result in additional charges (travel charges). A contract change fee of $50.00 will be applied to all contracts if changes are made after signing.

6. Customer agrees to pay a late charge of 2% per month for any unpaid balance or attributable damages, as defined below, and shall reimburse Company for its costs of collection, including attorneys' fees at 30% of the outstanding balance or at $250 per hour if the outstanding balance is over $3000.

7. Customer is responsible for payment of tolls and parking.

8. There will be a $100.00 charge, per person, if the number of passengers increases from the original contract. Customer herby agrees to hold company, its agents and employees harmless from any consequences of such wrongful use by customer or Customer's guests, including the cost to defend against the same.

9. The chauffeur inspects each vehicle before, during and after each rental. In the event of damage Customer shall be responsible for any and all harm and damages suffered by the company, its agents, employees, or third parties, including but not limited to the vehicle, in regard to cleaning, breakages, burns, or other interior and/or exterior damage to extent of the actual cost to repair or replace, with a minimum charge of $200.00. If customer or customer's guest smokes inside the vehicle, customer shall be charged $400.00 and the rental will be terminated, without refund. Exterior decorations subject to weather. NO EATING in the vehicles!

10. SMOKING, ILLEGAL USE OF ALCOHOL (if passengers are under the age of 21), &/OR NARCOTICS OR CONTROLLED SUBSTANCES ARE PROHIBITED AND WILL RESULT IN ADDITIONAL CHARGES AND IMMEDIATE TERMNATION OF THE TRIP.

11. Additional charges will be applied to the credit card on file to cover any damages that occur; charges are as follows: Smoking in the limousine: $400.00; Cigarette burns: $500.00; Ripped or damaged upholstery: $700.00; Spillage of drinks: $200.00; Stained Carpet: $200.00; Vomit in or on the limousine: $500.00; Lost or broken glassware: $30.00 per glass; Lost or broken remote control: $250.00; Excessive mess in the limousine: $200.00.

12. Chauffeur has the right to terminate the trip, without refund, if he/she feels that the party is not abiding by the above rules or is putting the vehicle or the chauffeur at risk. Additional fees may be charged to cover damages at the company's discretion.

13.The company, or its designated representative, is hereby appointed customer's attorney-in-fact to sign customer's signature for additional charges to customer's credit card for damages, overtime, &/or any changes due & not immediately paid by the customer & is expressly empowered & authorized to charge all costs resulting from damages to said credit card.

14. Except in the case of willful misconduct or gross negligence of company, its agents or employees, customer hereby waives any and all claims against company, its agents or employees for injury, loss, or damage, including consequential damages, to customer's person or property from whatever cause. In addition, customer waives any right of subrogation with regard to the same.

15. Customer understands and accepts that Acts of God, unforeseen traffic and severe weather conditions delay travel. There may be unexpected vehicle breakdowns and other unforeseen events beyond the control of company, for which company shall not be liable to customer. There shall be no recourse for any of the same. In the event of a vehicle breakdown, all efforts will be made to supply a replacement vehicle. If a replacement vehicle is sent &/or customer refuses a replacement vehicle, no refund is due. If no replacement vehicle is available, refund shall be limited to the amount paid by customer. In case of an emergency, the company may sub contract his rental to another limousine service. The company is not responsible to fulfill itineraries developed by the customer, which indicate a time that the customer expects to arrive at certain locations after the initial pick up time.

16. Neither the company, its agents or employees shall be liable for any personal property of the customer or customer's guests, which are misplaced, damaged or left in the vehicle.

17. Company reserves the right to institute and establish rules and regulations of guest conduct, which may be amended from time to time, including termination of rental, without refund, due to non-compliant guest conduct. All Rules and Regulations enforcement is subject to management discretion.



Thank you for your patronage.

U.S.A Limousine Service LLC
VA (703) 979-6664 DC (202) 232-4440
MD (301) 251-6700 Fax (1877) 202-5984
Email: Info@usalimoservice.com
www.usalimoservice.com


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